Support

Last updated: continuously maintained

This translation is provided for convenience. The German version is legally binding.

If something is not working or you have a question, get in touch. We reply personally.

Contact

Email: kontakt@robware.de
We usually reply within a few days.

Frequently asked questions

How is my photo revealed?

Your photo stays behind a comic veil. If someone gives you a smile in a real chat message, one of nine tiles flips open. Only positive reactions count. A standalone emoji is a reaction, not a tile.

Do I have to reveal my photo?

No. Revealing is never a must. No one sees more of you than you choose to share. If you both want to show yourselves fully, you both tap “Show all” – only then does the veil drop completely.

How do I report or block someone?

Open the person’s profile or conversation, tap the menu (⋯) and choose “Report” or “Block”. After blocking, you will no longer see each other and can no longer message each other. We review reports and remove content that breaks the rules or suspend accounts.

How do I delete my account?

In the app under Settings → Account → Delete account. This deletes your profile, your photos and comics and the associated data (possibly with a short technical lag period).